I challenge each of you to take just a moment and reflect on those you admire. If you were to create your own personal Mt. Rushmore, who are those individuals you aspire to be? When you do this, you will likely find that these individuals are your personal heroes for a variety of reasons. They...

One of the questions I’m often asked when on the road teaching is, "How do you make your employees feel inspired to do their job?" It's a tough situation for new supervisors and one that can create a great deal of “imposter syndrome” as a new leader. The default is to model the...

The organization is really an organic body made up of people and processes. It possesses its own culture, born out of the people and processes in place. As a leader, you must first define what those are. Ask the real questions that matter:

• Who are the influencers within and outside the...